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When you do a Full scan, you basically tell the agent to scan anything from scratch. A hardware/software scan does a delta scan, only recording the differences since last scan. In this case, there might be a Software History setting fooling you. Look on the Core server console under Configure - Services - Inventory. There you will see a button that configures Software History. This makes sure you can see removed software for XX days in the Inventory after it has been removed from the device.
A full scan creates a new 'basepoint', so doesn't use this setting. So, your inventory is most likely just as reliable as ever but just following settings :)
What version of LDMS 9.5? There was an issue with 32-bit programs not showing in add / remove programs section of inventory. Has been since fixed by a CP.
75998 - Inventory - 9.5 SP1 agent inventory does not return 32bit programs under Software/Add or Remote Programs/Program
@synsa - 9.5 SP1 on the core and the client is win7 sp1 x86.
Thanks for the update, but I don't know if I need that fix. The software didn't show up under software/add or remove programs/program but it wasn't installed to begin with. The issue was that the software was still listed under software/product.
@frank - I have set the configure/services/inventory setting you mentioned to 1 day (the lowest value). I will let this run and check it in a day or two. Thanks.