3 Replies Latest reply on Apr 29, 2014 1:59 AM by mercuzio

    waiting for ProvisionGUI.exe to start. timeout is 10 minutes. HOW TO EXTEND ?

    Rookie

      Hello,

       

      We are deploying Windows seven in all european coutries. (Landesk management 9.2, IIS) The core server is located in Berlin and some network link is poor (we have local repository for the images file and the package) but boot.win is downloaded from the core server.

      During the deployment, some computer does not execute the REBOOT (first action of the provisioning template)

      This issue is due to the download timeout.

       

      in ldprovision.log of one of the client :

       

      2013-11-02 17:42:24(4188-6108) ldProvision.exe:ldProvision started

      2013-11-02 17:42:24(4188-6108) ldProvision.exe:m_DebugFlag=,

      2013-11-02 17:42:24(4188-6108) ldProvision.exe:httpclient

      2013-11-02 17:42:44(4188-6108) ldProvision.exe:download prerequisite files OK

      2013-11-02 17:42:44(4188-6108) ldProvision.exe:waiting for ProvisionGUI.exe to start. timeout is 10 minutes.

      2013-11-02 17:42:45(4188-6108) ldProvision.exe:ProvisionGUI.exe start OK

      2013-11-02 17:43:00(4188-6108) ldProvision.exe:Call web service GetTaskXml()

      2013-11-02 17:43:00(4188-6108) ldProvision.exe:Create process (C:\Program Files\LANDesk\Shared Files\httpclient.exe) with args ( -H"c:\ldprovisioning\header.txt" -o"c:\ldprovisioning\body.txt" -f"c:\ldprovisioning\result.xml" http://EWQBLNSRV052/LANDesk/ManagementSuite/Core/ProvisioningWebService/WebService.asmx)

      2013-11-02 17:43:00(4188-6108) ldProvision.exe:start TryallWebService No=0.

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:end TryallWebService No=0.exitCode=0

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:m_DebugFlag=,

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:httpclient

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:download template OK

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:handle session data OK

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:begin process actions

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:>>EnvironmentCheck

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:m_DebugFlag=,

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:httpclient

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:bPEAction=0, bPeEnv=0

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:workdir in RebootHandler is C:\Program Files\LANDesk\LDClient\

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:m_DebugFlag=,

      2013-11-02 17:43:05(4188-6108) ldProvision.exe:httpclient

       

       

      ldprovision_config.windows.xml found on the ldprovisioning of the client :

       

        <webservicecall>

          <timeout>10</timeout>

        </webservicecall>

       

       

       

      I am looking for a method to extend the timeout to 30 minutes or more, but i do not find where i can do that.

      i found "ldprovision_config.windows" files on the core server, i update it, but timeout value on the client is still 10 minutes, too short.....