3 Replies Latest reply on Jul 25, 2008 9:44 AM by devin.anderson

    Service Landesk Antivirus hangs in "stop pending"

    Rookie

       

      Hello,

       

       

      We've Landesk 8.8 and the following problem on app. 20 workstations (of 400):

       

       

      after the start of the workstation (both Windows 2000SP4 and XPSP2), the Landesk Antivirus Service hangs in "stop pending" mode. no stop, start, restart etc. possible. after vulscan.exe /remove, reboot and then vulscan.exe /installav the "stop pending" is away, but now the service failed to start with the following error (event log entry - sorry for german):

       

       

      Der Dienst "Landesk Antivirus" wurde mit folgendem Fehler beendet: %%2147746395

       

       

      any ideas? the error code is very crazy

       

       

      thanks,

       

       

      martin