1 Reply Latest reply on Dec 6, 2013 5:26 AM by Stu McNeill

    LDSD App Server SqlException

    meloniehayes Rookie

      Our Application Server is constantly throwing these Touchpaper Services errors. Are they things to be concerned with? Can we elimate the errors? Do we need to be aware of them or can we disable the alerts? Thanks for your assistance!

       

      SqlException

      Cannot insert duplicate key row in object 'dbo.cf_config_item' with unique index 'index$cf_config_item$title'. The duplicate key value is (bf582264-76d3-41e9-bf22-6c305e192353, 2530W0000000002).

      The statement has been terminated.

       

       

      Stack Trace:

         at Touchpaper.Framework.Data.DataObjectContext.DoUpdates(IList listToUpdate, IList listMutualDependencies)

         at Touchpaper.Framework.Data.DataObjectContext.SaveChanges()

         at Touchpaper.Framework.Web.DataService.SaveChanges(SDataObjectContext sctxt, Boolean returnChanges)

        • 1. Re: LDSD App Server SqlException
          Stu McNeill Employee

          Hi,

           

          This particular error means someone (or something) is trying to create a Configuration Item with the same name as one that already exists.  This could be someone manually attempting to create the record, or a data import.  You can't disable the errors but we can certainly assist in avoiding them.  Please contact your local support team if you need any further assistance.

           

          Thanks

          Stu