We use Add Note so the analysts can send updates to the end users, this sends an automated HTML mail using Add Reminder. The strange thing is that when the Reminder is sent and shows in the history if you click the reminder you get a Addrecipient action and can resend the reminder to other recipients. I can see how this works?
Is it possible to get the add recipient action on to the add note window, so the Analysts clicks add note and has this same action available to add recipients. This would be ideal I just can't see how this add recipient is crated and associated with the add reminder as it only show when opening the reminder from the history!