2 Replies Latest reply on Dec 18, 2013 5:09 AM by Mariusz.Maniak

    MI- KPI

    hussam.s Rookie

      Hi All,

       

      when trying to add new Trend gadget to the Web Desk, the follwoing appeared only:

       

      ZZZ.png

      is anyone know where "Series 1" comes from ? and it must be "Incident Management-Major Incidents" instead of "Series 1"

       

       

       

      Thanks All.

        • 1. Re: MI- KPI
          Stu McNeill Employee

          Hi,

           

          I've not seen this issue before, could you contact your local support for further investigation?

           

          Thanks

          • 2. Re: MI- KPI
            Mariusz.Maniak Expert

            I had this error when data range set in trend configuration was not covered by data collected by MI service (when just configured trend gadget before MI service was starded, or after that - when date range was to wide). After first run of MI service, and data range set correctly - trend gadget works fine.