Is it possible to add collection items to a request prior to checking out? I have an autoprompt action instance for the collection items but you have to checkout and then go back into the request to add them. It makes the process a bit disjointed even though I have a notification with a link sent to the requester to go back into the request and add the collection items. Once you click check out i think that it's reasonable to assume the request process has started
It looks like it will work properly with the shopping cart functionality disabled or if I add the request on its own via the Request Service option (even though i don't like going back to the service screen with the Request Service action still there) rather than the Add to Cart button but that also causes confusion as then some you will be able to add to cart and one will not
It would be handy to have the autoprompt action kick in before i check out but the request isn't created then so i'm guessing that's the reason why that's not possible.
It might work if i could disable the Add to Cart button for just this service request as other requests utilise the cart functionality prettty well.
It looks like an option may be to add the attributes to the request window itself but that's also a bit tricky as there 4 different types of collection information required and there may be upto 20 items of different types in total
Arg! Stuck. As one door closes another one slams shut!
Hope that makes some sort of sense. Any help appreciated