A bit of further info, we put a base installation image onto the machines and then install LANDesk etc before giving them to the user.
The base image we are using is 10.8.5, and is stored on an external hard drive which we boot from, then image the machine.
We are currently doing a rollout of the latest iMac machines (the ultra thin ones) and it is these which are having the issues.
If I install the exact same image onto the previous generation of iMac (Identifier iMac12,1) and then install the exact same LANDesk agent package then it does not seem to crash.
On the machines which do crash, if I install a LANDesk agent without AV then they are fine. If I install AV, it crashes every time - I think it's when it tries to start a scan after installation. If I power off, go into single user mode, and remove the file com.kaspersky.kav.plist from /Library/LaunchDaemons/ then I am able to get back into the machine, but without AV loading of course.
Therefore I'm leaning towards thinking that there is a bug in Kaspersky that only seems to affect the new models.
Anyone out there managed to install on one of them? Can anyone prove my theory wrong?
Agree, appears to be on latest Macs - tried it on new MacBook Pro Retina and it locked up. Installs OK on older (2012/13) iMacs but I'm seeing problems with the definitions updating - update appears to download OK but then reverts to original date.
Have either of you submitted a ticket on this to support? We would like to get this duplicated so we can begin the troubleshooting process. If you have not yet opened a ticket, please create a case. Thanks.
I have a case open, number 00741890.
Tried the install on a brand new, out of the box machine and it froze it within 30 seconds of the install so it's not our image.
It's completely stopped our Mac refresh project so it's a high priority issue for us, we have 100 or so machines in boxes waiting to go out to angry users!
Was this issue ever resolved?
There is an updated Mac AV agent which support say will resolve the issue, I can't 100% confirm as I had to put that project on the back burner due to running out of time.
Ok, thanks much for the update.