3 Replies Latest reply on Jan 23, 2014 11:48 AM by dmshimself

    Email notifications are not reliable/not working

    a-haan Rookie
      Hi,
      I am in the process of getting a Build ready to go live with, but I cannot manage to fix our email notification issues. 

       

      1. Creation and Resolution Emails do not always send
      2. Notify Assignee & Notify Customer attributes has not produced any notifications for Requests.
      3. Notify Assignee & Notify Customer attributes send notifications but not consistantly - succuessful email notifciations are less frequent compared to Creation and Resolution emails.

       

      If you need any further information please let me know I can provide it.