2 Replies Latest reply on Jan 29, 2014 1:12 AM by dmshimself

    Change Management - Pre Approved Process


      We are currently looking to implement a Pre Approved (Standard Change) Process, we are unsure whether to include this within our Normal Change Process Workflow or whether we would be better having a separate process and form for requesters to complete.  Also which environment that would be best to come under Pre Approved Changes, as we are looking at pre live and live or whether we restrict this to live pre approved changes.  If anyone has any best practices for setting this up it would be appreciated.