5 Replies Latest reply on Feb 11, 2014 7:32 AM by CarlosHamatsu

    Error when running reports in WebAccess with Integrated Login

    Apprentice

      Hi,

      I can execute Crystal Reports in WebAccess with no problem when using Explict authentication. When I change to Integrated logon, the same report (CallManagement.Call.rpt located in C:\ProgramData\LANDesk\ServiceDesk\ServiceDesk.WebAccess\Reports) generate an error:

       

      at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()

         at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)

         at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename)

         at Touchpaper.Web.Console.Controllers.ReportController.RunCrystalReport(ObjectParameters parameters)

         at System.Web.Mvc.ActionMethodDispatcher.<>c__DisplayClass1.b__0(ControllerBase controller, Object[] parameters)
         at System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters)
         at System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters)
         at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass37.<>c__DisplayClass39.b__33()
         at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass4f.b__49()
         at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass4f.b__49()
         at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass4f.b__49()
         at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass4f.b__49()
         at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass37.b__36(IAsyncResult asyncResult)
         at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.<>c__DisplayClass2a.b__20()
         at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass25.b__22(IAsyncResult asyncResult)

       

      Exceção interna: - The maximum report processing jobs limit configured by your system administrator has been reached.
         at CrystalDecisions.ReportAppServer.ClientDoc.ReportClientDocumentClass.Open(Object& DocumentPath, Int32 Options)
         at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.Open(Object& DocumentPath, Int32 Options)
         at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.EnsureDocumentIsOpened()