Has anyone seen this before?
Clients are reporting in via the gateway OK but are unable to be remote controlled because they never appear in the client list.
If you run a test using BrokerConfig it is successful
If you use the On Demand Remote Control all is OK
URL not in whitelist /landesk/managementsuite/core/RemoteControlLogging/RemoteControlLog.asmx. Does the client has valid certificate signed by the core?
Error loading Authority files C:\Program Files (x86)\LANDesk\ManagementSuite\brokerreq\remote.05FC.8D0F201FF74B50C.csr:No CA files found for requestC:\Program Files (x86)\LANDesk\ManagementSuite\brokerreq\remote.05FC.8D0F201FF74B50C.csr
Error decodeding name value pair on line 58782540 name= value= error=Value not found in name=value pair
Remote control action: 0þa Initiated from by user , Security Type: Integrated
Unable to load C:\PROGRA~2\LANDesk\LDClient\jscript.v55
Failed to create instance of jscript ActiveX control.
connect() failed with WSAError 10061
IMPORTANT - PLEASE SEE ATTACTHED JPGs
It shows that we have two cores. I think this is not helping the scenario.
This is because our old core was ver8.8 sp3 with an oracle db. All the data could not be transferred.
Our new core is 9.5 sp1
The clients get both .0 file (Not sure why)
The Agent configuration is set to use the new certificate only.
Finally anyone with an old agent 8.8 can connect.
When 9.5 was installed this all worked!
Many thanks in advance