2 Replies Latest reply on Feb 12, 2014 2:56 AM by Bonesdoll

    Info on Cloud Device

    Bonesdoll Apprentice

      Question

       

       

      Is there any benefit to having a backup cloud device, or can two devices be used simultaneously at the same time

       

      Thanks

       

      Steve

        • 1. Re: Info on Cloud Device
          Frank Wils ITSMMVPGroup

          Hi,

           

          In general LANDESK is pretty fast in supplying a new CSA in case of a breakdown. If the CSA is really essential to your environment, it would be more benificial to take a look at the Virtual Appliance.

           

          Frank

          1 of 1 people found this helpful
          • 2. Re: Info on Cloud Device
            Bonesdoll Apprentice

             

            Thanks for the reply Frank,

             

            It just so happens that we now have two devices after the original one broke down we found it was out of warranty.

            So we purchase a replacement that has been installed in our data centre.

            Once the old one Gateway was returned to us, I found it was a power supply fault and repaired it, so hence the reason for my question..

             

            Steve