I'm fairly new to LANDesk and I'm having a little difficulty understanding why the devices don't remain in the subgroups i have manually moved them? The unmanaged devices are returning to the Computers group. As a side question, I am also trying to remove them from my queries but i have not figured out how to modify the query to exclude unmanaged devices.
Any help on these questions is most appreciated as i have not been able to find the answer here.
Queries shouln't contain unmanaged devices. There is no data to query on them in the DB. Potentailly there is another managed device that has the same IP/Hostname/MAC (even if it is an old device and an old IP or something) that is still in the DB messing things up. Try using the following doc to search the DB for the MAC or IP of the Unamanged device.