2 Replies Latest reply on Mar 3, 2014 12:35 PM by kcarroll

    Problem with Analyst Account not showing any records in Open Assignments or My Teams Open Assignments

    Rookie

      With all other accounts there is not a problem with this issue.

       

      One specific account has two groups.  No matter which group is his current group the records for his or his teams Open Assignments do not show.  I have removed and readded the groups but no change in behavior on the web client.  This is true no matter which browser or machine he uses.  He does receive the notifications of new issues and requests so it is apparent that the group is associated to his account properly.

       

      What else do I need to check or try?