5 Replies Latest reply on Apr 17, 2014 5:43 AM by Carl.Simpson

    Email links no longer working after upgrade to 7.6.2


      My ServiceDesk sends out emails to pertinent information regarding a users ticket. In some of those emails are clickable links that the user should be able to click and be taken to the ticket.


      In my process those links are setup as


      To check on the status of this Incident, please click on the following link;



      This opens this link in IE




      However this is not working anymore.


      The correct link should be




      So the link created is missing 'ServiceDesk.WebAccess/wd/'


      Any ideas?