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One difference between installing using the DOS command you mentioned and pushing the install through LANDesk is that the LANDesk installation will run in the context of the LocalSystem user. One guess is that the installation requires access to something on the network that LocalSystem can't access.
Try running the installation manually as LocalSystem. To do this, run
at xx:xx /interactive cmd
(where xx:xx is a time one or two minutes in the future.)
This launches a new command window running as LocalSystem. Try the installation from there.
Ok, I used this tip and ran it and the app installed perfectly fine.
I used the.msi file from the Landesk cache (C:/Program Files\LANDesk\LDClient\sdmcache\IT\Landesk\packages\Avaya_R06.01.60\msi\sp_res.msi)
I tried to rollout via landesk again and the same error as in my original post occured.
Fixed this...must have been a "command line" error:
Added ADDLOCAL=Complete,IPSP to the command line option of the distribution package and it works now.
Thanks for the help...at least i found out it wasnt a permissions error!
command line was altered - now all works