I'd look to see if the user viewing the process has the same timezone attribute value set in their user record. If webdesk and console are running on different servers, I'd check the date/time (no really, I was on one system where they were exactly 1 day out). Finally I'd check to see if the attribute in object designer was TZ enabled.
I have checked everything you said but still no luck.
Both the users have same timezone.
I am trying to login from the same server, checked app and web servers both have same date.
Attribute had Adjust to timezone set to True.
Any other suggestions please.
Yes - log a call with support