1 Reply Latest reply on Mar 4, 2014 12:52 PM by Jamie Cannon

    Query for assigned Server Groups


      My server objects exist in specific groups under "Public Devices." Is there a way to build a query that will provide the name of the group that a server is assigned too? More specifically, I need to list the server objects that are not presently assigned to a particular group.

      Thank you

        • 1. Re: Query for assigned Server Groups
          Jamie Cannon ITSMMVPGroup

          Within the "server" configuration item in Service Desk, do you have a "Primary Group" ownership field?  If you do not, you may need to either manually create one and assign a group to it or if there is a field within your Systems Management Tool that holds that information, you could map it to a field within Service Desk that would hold that data.  Then you can create a quick query on the Configuration Item object where Class Type = Server.