2 Replies Latest reply on Mar 14, 2014 10:07 AM by DipeshLBH

    How do I clone one ticket into many, so I don't have to manually create each and every one of them?

    Rookie

      My company is using WebDesk.

      Occasionally, I need to enter 50 tickets with the exact same information in each of them, other than the requestor information and the PC name.

      How do I clone one ticket into many, so I don't have to manually create each and every one of them?

      I've had this function in other ticketing systems we have used before, but can't seem to find it in this product.

      Any help would be appreciated.