2 Replies Latest reply on Apr 3, 2014 10:25 AM by DarkmatterSFO

    Insert Image into Service Desk 7.6.2 becomes blank upon save




      Images inserted into the description field in Service Desk of my tickets disappear after I hit save.


      The new incident ticket arrives with the image inserted, and I can see the image if I log into WebDesk, it just doesn't show up in Service Desk.


      Analyst permissions are set in System - non-process Related for HTML Image (create/read/write/update).


      I searched but haven't found anything yet. Any info will be appreciated.