5 Replies Latest reply on Apr 15, 2014 6:30 PM by rictersmith

    Unable to delete Package Bundle 9.5 Sp2

    hunter13 Apprentice

      Since we went to 9.5 SP2 we are unable to delete package bundles. I can create a new package bundle without any distribution package and when i try to delete it i get the following message (please see picture).

        • 1. Re: Unable to delete Package Bundle 9.5 Sp2
          Apprentice

          also happening to me

          • 2. Re: Unable to delete Package Bundle 9.5 Sp2
            sterling22 SupportEmployee

            Are there any packages in your bundle that are being referenced as a dependency to that "Software" bundle that is being referenced in the delete.jpg?

            • 3. Re: Unable to delete Package Bundle 9.5 Sp2
              hunter13 Apprentice

              No, the bundle has no packages under it at all. I can create a brand new bundle with no packages and when i try to delete it I get the same error message.

              • 4. Re: Unable to delete Package Bundle 9.5 Sp2
                hunter13 Apprentice

                I figured out a work around, if i move the distribution package from the "Public Tasks" to "My Tasks" i can delete it without any problem.. I think it's a bug in the software

                • 5. Re: Unable to delete Package Bundle 9.5 Sp2
                  rictersmith Specialist

                  We get this issue, but its generally due to putting bundles within bundles.... whereas before we had folders within folders...

                   

                  For example:

                   

                  Public Packages (<- I assume you meant moved from Packages and not Tasks...)

                  -- Microsoft (Now a package bundle, formally a simple folder)

                  ------ Microsoft Office (Now also a package bundle, that was formally a simple folder)

                  ----------- Microsoft Word.exe (Actual deployment package)

                  ----------- Microsoft Excel.exe (Actual deployment package)

                  ------ Microsoft Project (Now also a package bundle, that was formally a simple folder)

                  ----------- Microsoft Project.exe (Actual deployment package)

                   

                  Even if you do not have the actual deployment packages in them, and you try to delete the package bundles (formally known as groups or folders) "Microsoft Office" or "Microsoft Project". You are prevented from doing so, until you remove them as a child object from the "Microsoft" package bundle.

                   


                  You have to go into the properties of the "Microsoft" bundle, and then remove the child package bundles by selecting "Bundle package settings" and then moving the folder from the right side to the left, then save it. Once you do that, you can delete the "Microsoft Office" package bundle from the list. Its kind of a pain to remove nested groups that way. The "Delete" should be greyed out since you cannot even perform the function. There should have also been another option on the right click to allow you to "Remove Package Bundle" which removes the dependency from that parent object. We've not messed with it, but my understanding is that you could link a Package bundle to several parents.

                   


                  I've entered an ER to bring back the original functionality. IMHO, this should have been a seperate folder type without removing the previously working functionality.

                   

                   

                  http://community.landesk.com/support/ideas/3698

                   

                   

                  Based on your image, I assume you had something along these lines:

                   

                  Public Packages

                  -- Software

                  ------DeleteMe1

                   

                   

                  With no deployment package (exe, etc) in the deleteme folder... correction, deployment bundle.