2 Replies Latest reply on Apr 22, 2014 4:10 PM by John.Knittl

    E-Mail alert for Major/Priorty 1 incident

    John.Knittl Apprentice

      Our servce desk system is setup to alert via email a number of service desk technians if a major/priority 1 incident is logged.

       

      I need to modify this list but I can find where it is stored ?

       

      Any help would be great.

       

      Thank you