I'm sure there's probably already a thread but couldn't find one.
Our Service Desk are busy creating articles for our new system. Some have links to other articles within them, e.g. "see also...http:\\.." or to processes, e.g. "Click here to log..."
The problem is these are created in WebDesk so have a /WD/ url, which understandably causes erratic behaviour. Obviously we could create these with "\ss\" but the problem would remain for webdesk users.
I seem to remember there was a way around this but I can't remember.
I've tried leaving out "\WD\" and "\SS\" altogether from the URL, and also just trying the URL from "\object.." onwards.