1 Reply Latest reply on Jun 2, 2014 9:22 AM by Tanner Lindsay

    Problem with generating csr file

    elkum Apprentice

      Hi there

       

      When I try to generate the csr file for the certifikate vendor, it does not work. Log file:

       

      Thu, 22 May 2014 11:29:28 To generate certificate signing request

      Thu, 22 May 2014 11:29:28 Domain name for ZTC: mydomain.com

      Thu, 22 May 2014 11:29:28 Could not execute command: "csr_gen.bat" (Error = 267)

       

       

      Thu, 22 May 2014 11:29:28 Error: Could not run csr_gen.bat

      Thu, 22 May 2014 11:31:44 To generate certificate signing request

      Thu, 22 May 2014 11:31:44 Domain name for ZTC: mydomain.com

      Thu, 22 May 2014 11:31:44 Could not execute command: "csr_gen.bat" (Error = 267)

       

       

      Thu, 22 May 2014 11:31:44 Error: Could not run csr_gen.bat

       

      I replaced our domain in the log file with mydomain.com

       

      I did it like it is described in this doc:

       

      http://community.landesk.com/support/docs/DOC-9307

        • 1. Re: Problem with generating csr file
          Tanner Lindsay SupportEmployee

          Did you change to the \LANDesk\ManagementSuite\amtprov directory first? There are a couple amtprov directories, so make sure you are in that one specifically. Also look in \LANDESK\ManagementSuite\amtprov\amtprov\certgenerator\clientsecscripts. Make sure there is a csr_gen.bat file as well as a yy.txt file. The yy.txt file should contain two letter 'y's each on their own line.