Run the inventory scan from the client again. When it's done check the windows event viewer application log for a warning/error for the LANDESK Inventory Service. I suspect it is going to error scan on the core.
Thanks for the reply. I did as you said. On client I didnt find anything in event viewer however on core I found this:
Database exception: SCA28C4.SCN, LDInv.dll
Data provider or other service returned an E_FAIL status.
Error comitting on table SERVICES: DATA PROVIDER OR OTHER SERVICE RETURNED AN E_FAIL STATUS.
Increased column size might be necessary, Thread ID: 3540.
I have no idea if its directly related to my problem but Im going to google out something on this.
If you know by any chance what to do let me know please.
It seems to be related.
Each time I run scan on the affected client the error appear in core log.
I found this thread Inventory service on server stops
So it seem Ill need to somehow increase column in services table.
So far I dont know what column but most likely description. Because description of some services on affected system is realy realy long.
Thanks for the reply.
When I click link you posted I get:
Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here.
This is the important part of the document:
Before making any changes to the database, always create a full backup.
To increase this run the following command in a new SQL query:
alter table services
alter column path nvarchar(max)
Thank you. You helped me a lot.
It works now.
Device appeared in list as soon as inventory scan finished.