5 Replies Latest reply on Jul 22, 2014 3:37 PM by reabbott

    Unable to add attachments to tickets.

    Apprentice

      A customer emailed me with the issue highlighted below, they are unable to add attachments to incidents. I tested this myself and got the same result. I checked the application and db servers and both have plenty of disk sapce. Where can i begin to troubleshoot this issue? Where are attachments stored?

      attach.jpg
      Thanks in advance!