I have a question regarding the inbound mail engine.
I have ONE Inbound mailbox with n alias email addresses.
E.g.: [email protected]
Alias 1: [email protected]
Alias 2: [email protected]
All emails going into ONE mailbox which will be read by the inbound mail engine and will raise an Incident.
My question is now: Is it possible to find out to which email address the email has been sent?!
At the end I need a calculation at the beginning of my process which will assign the Incident to specific teams depending on the email address the email has been send to.
Does someone know if there is a chance to find out where the mail has been send to?!