5 Replies Latest reply on Aug 18, 2014 4:59 AM by Stu McNeill

    Lack of formatting in Details

    blwallace Apprentice

      Relatively new to Service Desk and wondering what people do for formatting text in Incident and Change details.  I have HTML turned on and have the toolbar, however, I'm annoyed by not being able to make an embedded list, or indent within this field.

      1. I
      2. want
      3. to
        • make a list like this
        • but can't seem to find
        • an indent icon
      4. within my toolbar

       

      Why can I do it within this discussion area, but not within my own service desk?

       

      Thanks,

       

      Bart