Dear LANDesk Community,
I am desperately in need of your help, I contacted Support two weeks ago but I haven’t heard from any of them. My problem is that I am working to add information on the “IncidentManagement.Incident.rpt”. One of the information I needed to add is Software Type. I tried every attribute that has a name “Software…” but every one of them is blank.
Then I saw the Table named usr_softwareversions. I browse the attribute usr_title and it contains the information that I needed on the report. Therefore, using the Database Expert, I added it.
Please would someone kindly help me please and thank you so very much.