2 Replies Latest reply on Aug 28, 2014 12:53 AM by ariel.radziuk

    Reports from ERP have stopped working or working slower.

    ariel.radziuk Rookie

      Hello ,

       

      Recently we have started to experience issues with running reports from Data Analytics -> Executive Reports Pack.

      Reports have stopped working just like that - we haven't made any changes on server/database/network.

       

      I'll now describe a litlle bit how it looks.:

       

      6.jpg

      When i run report from the console it launching IE and redirects to following webpage :

       

      1.jpg

      It takes about 7-10 minutes to load the page .

       

      3.jpg

      When the page is finally loaded and i click on the Run Report button i can see this "Loading ... Please wait... "

      This screen is visible for 15-20 minutes, and after this time we receive :

      4.jpg

       

      Before server reboot we had there OutOfMemory Exception instead of timeout.

       

      In parallel report file is created in inetpub folder :

      5.jpg

      It have strange name ( Data Analytics Executive Reports Do Not Save Properly "Could Not Save The Report" Error - this doesn't help ), and very huge size - up to 4 gb.

       

      Do someone experienced similar issue ?