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After searching for a answer, I found that the problem unit was originally a MC9090-S and had been converted in a MC9090-G. I read a thread saying that pre-licensed Wavelink will only work on the Gun (g) units.
Can someone please confirm this?
This is correct, g units are pre-licensed.. For all pre-licensed device, you should contact Motorola for further support. I have included a link to the community article which includes the direct link to Motorola..