0 Replies Latest reply on Sep 23, 2014 9:53 AM by Jamie Cannon

    Auto exit a form in Web Desk

    Jamie Cannon ITSMMVPGroup

      I've noticed in Self Service that if I have a shortcut group that auto launches a form for me and I click that link twice by accident, not knowing there is another underneath I fill in the form and submit it and then it returns me to the same blank form.  What the system did was open two forms for me and stacked them on top of each other.  Is there a way to set it up to where it doesn't do that or is that the design of the framework?