Please try restarting the IIS Service on your core. The client is getting denied only when trying to get policies. If it still does not work please open a case with Support.
I manage to fix this issue by remoting the end users equipments and changing the Broker config settings
- Dynamically determine connection rroute
- Connect directly to LDMS core
My question is: Can i recreate a new agent so it can do automatically by switching between"Dynamically determine connection route" and "Connect directly to LDMS core"?