1 Reply Latest reply on Dec 3, 2014 12:03 PM by Jason

    Real-Time Processes and Services Empty

    Specialist

      Has anyone seen the Real-Time Monitor not populate processes and services? any Ideas?

       

      Core Version: 9.5 sp2

      Agent Version 9.50.3.7

       

      10-9-2014 9-23-05 AM.jpg

        • 1. Re: Real-Time Processes and Services Empty
          Jason SupportEmployee

          It almost sounds like Realtime monitoring is either not enabled on that client or the providers are not running on it, As a quick check if you remote to that machines you can do the following to see if if the providers are running.

           

          To view running providers in a browser run the following: (Note: A much longer list will be displayed if Real-time Inventory and Monitoring is enabled on the client. Without the longer list(most agents will list 5-6 items) Alerting/Monitoring will not function properly)
          HTTP://Computername:9595/LDClient/ldprov.cgi/index

           

           

          Jason