Can you tell me what version of Avalanche you are working with?
Also have you tried rebooting the device, and if that doesn't work try orphaning the remote control package then re-installing the package?
thnk you for replay.
I'm working with AVA5.021.
setting log level to DEBUG on avalanche server, I found these entry:
AVA5.021\AVA5.021.ini' 03/09/2012 14:41:32 drive APPS (-1)
Package faulty or incomplete
So I reinstalled avalanche client on MC9190, redeploy remote control package and now all works fine.