6 Replies Latest reply on Oct 22, 2014 4:21 PM by bialae

    Helpdesk Manager needs ability to create Queries

    bialae Apprentice

      Helpdesk Manager needs ability to create Queries.

      I added him in "HelpDesk Manager" Role as well as in "Managers" Group

      I gave him a Privilege to "Query Builder", "Create System Query", and "Create User Query"

      But when he creates a Query and tries to save it, he gets an error that says "Authorization failure. User is not authorized to perform Create operations on the Metadata.Query Template class type.".

      Please help.

      Thank you so much.

      Ernie