2 Replies Latest reply on Oct 14, 2008 12:23 PM by Geo

    Books for Learning LANDesk Concepts



      Is their any books  to learn the concepts of the LANDesk



      Can you send it to my mail or post it in the Documentation part of Forum



        • 1. Re: Books for Learning LANDesk Concepts
          phoffmann SupportEmployee

          Other than the manuals (which you get on the CD), there's various white papers which you can find on here.


          Also, there's 4 (I believe) training manuals, which you get as you attend a training course, which is quite a bit of documentation to get you started.


          Paul Hoffmann

          LANDesk EMEA Technical Lead.

          • 2. Re: Books for Learning LANDesk Concepts
            Geo Apprentice

            Another thing that helped me was googling "Introduction to ITIL", and Introduction to ITIL processes.  You can also search for an ITIL Glossary.


            I found that once I had somewhat of an understanding of the ITIL Terminology and Best Practices Approach, the LANDesk implementation and Documentation made much more sense.