2 Replies Latest reply on Oct 21, 2014 12:04 PM by wrmeadows

    Knowledge Articles: What am I missing?

    wrmeadows Rookie

      So I am trying to knowledge articles up and going.  The problem I am having is at first when end users search the articles show in the list but when try to click on them they would get an error that they did not have update permissions.  So I change that permission and they can now view the article but can also change them which of course I don't want.  So what am I missing so that the end users can just read the articles if I have only read permissions set it doesn't let them view it and says must have update permissions.