5 Replies Latest reply on Oct 30, 2014 11:08 AM by sniffy

    Capture windows 7 with Landesk 9.6

    Rookie

      Hello,

      I'm trying to capture a computer with Landesk 9.6.

      Proccess :

      I create a capture template (Capture W7) with the new creation system.

      I start the computer using the network.

      Select F8 - Windows provisionning.

      I enter the credentials for the template.

      I choose the template created (Capture W7).

      LandeskCapture.PNG

      As I saw in a another thread, I look at the Captureimagehandler.log and maptopreferredhandler.log.

      It seems to be a credentials issue but can't find where.

      When I create the preferred server, I only enter the name and the read only credential.

      Is there something else to do?

       

      Here is the maptopreferredhandler.log :

      Downloader/Multicast using config file located here: X:\ProgramData\LANDesk\TMCDownload\downloadermulticastconf.xml

      2014-10-30 23:19:49(1180-908) maptopreferredhandler.exe:******Mapping to: \\10.0.0.62\images\W7

      2014-10-30 23:19:49(1180-908) maptopreferredhandler.exe:Drive letter = e

      2014-10-30 23:19:49(1180-908) maptopreferredhandler.exe:Mode - Require Direct, no preferred server.

      2014-10-30 23:19:50(1180-908) maptopreferredhandler.exe:Could not get credentials for preferred server.

      2014-10-30 23:19:50(1180-908) maptopreferredhandler.exe:End of Map Drive.  Path used: - \\10.0.0.62\images\W7\.

      Downloader/Multicast using config file located here: X:\ProgramData\LANDesk\TMCDownload\downloadermulticastconf.xml

      2014-10-30 23:19:50(1000-788) maptopreferredhandler.exe:******UnMapping Drive

      2014-10-30 23:19:50(1000-788) maptopreferredhandler.exe:Drive letter = e

      2014-10-30 23:19:50(1000-788) maptopreferredhandler.exe:Could not map or unmap drive. Error code: 2250

      2014-10-30 23:19:50(1000-788) maptopreferredhandler.exe:End of UnMap Drive.

       

      Best regards

      Pascal Descamps