Sorry to hear that you are leaving us Helen and thank you on behalf of the Service Desk community for all the great advice that you've passed on: you definitely don't get to Expert level for nothing!
I wish you all the best in your next role and I will make sure everyone mentioned above sees your note.
Aw, bye Helen! Good luck for the future and I hope we come across each other again sometime
All the best for the future Helen, thanks for participating so much here over the years!