Im new to landesk and im working with the test environment now. Currently, im working with the process designing. I have done everything in creating business objects, windows, actions. I have modified a existing process and mapped my actions with it. When i click on my actions, im getting my designed window for the respective action also. My problem is when im trying to see my designed action from the actions list by opening an incident, my designed action is not getting displayed.
Can anyone tell where is the exact problem ? Do i need to do anything further for my designed actions to get displayed in the actions panel.
Please, help me to get out of this problem.