I am using LANDESK ServiceDesk 7.7.2.
I built a Web Desk Query gadget for our Analysts that allows them to specify a date range for the results they want. I'm using [Creation Date] [Is Between Dates] (also tried "Is Between") Filter.
The gadget gets created with the filter, but when I actually attempt to use the filter, it doesn't work.
I enter the date range and hit Enter but then it just flashes, resets the date fields to blank, it says "Dashboard Updated",but the results are not filtered by the date I set.
Is there any other alternative for this?
Has anyone else experienced this and fixed it?
Hoping for a workaround if not a permanent fix