1 Reply Latest reply on Nov 21, 2014 12:50 PM by dmshimself

    WebAccess URL fails when using hostname

    rjpchadwick Rookie

      Have a problem which I have thus far been unable to solve.

       

      I am building up  a new 7.7.1 Setup. All components installed fine. Noticed that if I use http://[hotname]/webaccess the website is get is the self-service website with no option to switch to webdesk. However if I use http:[ipaddress]/webaccess I get into self-service with the option to switch to webdesk. I've removed and recreated the instance, compared IIS setup against other working servers and made sure even the IP setup of the server is no different to any other servers.

       

      Has anyone come across anything like his before?

       

      Richard