1 Reply Latest reply on Nov 26, 2014 12:22 PM by dmshimself

    Analyst dashboard defaulting to page 2 for the "My groups workload"

    CSTeam Apprentice

      Our analysts are reporting that their My groups workload list on the analyst dashboard is defaulting to page 2 when first going in to LDSD.  Groups are missing new incident or requests that need to be worked if they don't know to navigate back to page 1.  We are unsure how this default was placed on this query, but need to get it back to page 1 as the default.  I have checked the community and LD resource docs, but don't find anyone else that has reported this issue.  If I remove the query in test and re-add will it be corrected in the Test to Live.  Anyone else experience this issue?