4 Replies Latest reply on Jan 16, 2018 1:09 PM by jwheldon

    HP Embedded agent fails to install after upgrade 9.5 -> 9.6

    Apprentice

      Hi all,

       

      After upgrading a LDMS 9.5 environment to version 9.6 the installation of the Embedded agent fails in provisioning. I have used the scripts from the community as a template (HP Thin Client Management with LANDesk Management Suite 9.5). The write filter is disabled on the client. I used both the self extracting executable as the "normal" agent install in provisioning. The error written in the event log is: "The LANDesk® Management Agent service terminated with the following error: Incorrect function. EventID 7023 Computer: COMPUTER".

      Anyone else ran into this issue after upgrading? Bye the way, normal desktops and laptops have no issue at all during provisioning with the agent install.

      Thanks for your help!

       

      Regards,

       

      Jan