I am missing the alternative menu when I right click on the shortcut bar. For example I used to be able to add a quick link component and open Designers in another window but now I can't seem to get this to work. I've not changed any permissions myself but where would I check them. I've got a colleague who is in the same role as myself and its working fine for her so I don't think its the privileges. I can use the file menu to Manage Shortcuts.
What operating system are you using? I think perhaps you are on a 64 bit one and your colleague on a 32 bit.
Yeah this is down to 32 / 64 bit versions of console, we had the same problem in 7.5.
They are both 64 bit.
Try using the 32 bit console - bet that works.
Late to the game with this reply, but I did some other digging.
Chances are you're either used to using the right-click to add to the shortcut bar OR you're reading the designer's guide that walks you through creating something that needs to be added afterwards. The method in the guide is right-clicking the shortcut bar.
I can confirm that it's 32 bit vs. 64 bit as others have suggested. However you can still add things to the bar by going through the File menu at the top of the console, choosing Shortcuts and modify shortcuts. The normal add item dialogs supported by the designers guide then display.