1 of 1 people found this helpful
First check SLM (Denied Products by *) and make sure Notes.exe is not listed. If it is not there then somebody may have entered it inthe registry manually. Check the following key:
If it is there whack the registry key and restart softmon. You could also create a custom vulnerability to address this if it is the case.
thanks for the hint with the registry! I have found it in the FTD list and will fix it now! Looking in the blocked application list and SLM (denied Products) was the frist thing we did, and it was not listened... We are 2 administrators for LANDesk and we are sure, we haven't put it manually to the registry - anyway now i have a way for a resolution....
last question: did you know from wich configuration files the FTD registry hive is build?
i have fixed the problem! While looking in the ldappl3.ini, i've the line: <I>,notes.exe,4670704,Yahoo! Inc.,Yahoo! Messenger,"8,1,0,416" We have blocked the whole Yahoo Messenger and that was the problem i think....
The only question is, why is the notes.exe only blocked from clients using the LD 8.8 agent configuration and not the 8.7 SP5 clients? Anyone an idea?
Not sure why it would not be blocked. The ldappl.ini and softmon are responsible for blocking app. If you search your ldappl.ini for a section called:
[Denied Applications] <I>,filename.EXE,1000,deny
You will see what is configured to be blocked. If there is nothing
there then it was either entered maually or there is something wrong
with the registry not being updated.
The line listed in ldappl.ini is normal and will not cause any blocking it just means you are using ldappl.ini for this product.[<I>|d-1977] One thing is that you can also block applications via Security Suite (I don't own this so it slipped my mind). If you own Security Suite check the Blocked Applications under Security Suite.
Hope this helps.