2 Replies Latest reply on Dec 31, 2014 9:16 AM by bialae

    Scheduled Task set to a Policy Task Type to put Launchpad ICON containing url link. The ICON disappeared...

    bialae Apprentice

      I created a package and a scheduled task (I set to Policy Task Type), to put an Icon (that opens a URL Link) to Launchpad on 22 PCs. The process completed successfully and users are able to open the Web Site.

      Then I deleted the Schedule Task thinking I don't need it anymore. That Icon I put on all those PCs disappeared the following day.

      I had to redo the entire process. This time I did not delete the Scheduled  Task.

      May I please ask if it is necessary to not delete the Scheduled Task in order to keep the Icon in place, and why. I would like to please have a documentation on this type of process to keep as my notes. Would anyone have some notes to share please?

      Thank you so very much.

      Ernie Biala

        • 1. Re: Scheduled Task set to a Policy Task Type to put Launchpad ICON containing url link. The ICON disappeared...
          Frank Wils ITSMMVPGroup

          Hi,

           

          simply put, when you publish something in the portal (or use launchpad links on the desktop/start menu). You should always have matching the scheduled task on the server. The process behind the portal checks on the server for the active actual content (tasks) it needs to display. Tasks (links) that you delete on the server will disappear from the portal. This is how you maintain the contents of the portal.

           

          On the other hand, if you use a scheduled task to do software distribution, and the user uses the icon created by that distribution in the start menu or desktop, than you can delete the scheduled task after all are succesful. This will not automatically uninstall the software! At most it will again remove the link to the installation from the portal, if you used the portal in the first place.

           

          Frank

          • 2. Re: Scheduled Task set to a Policy Task Type to put Launchpad ICON containing url link. The ICON disappeared...
            bialae Apprentice

             

            Hi Frank,

             

            Thank you so very much for this great explanation. I now understand it. Thank you.

             

            There are so many things with LANDesk that I need to learn and I am so grateful to members of the LANDesk Community like you who are so generous to share your knowledge. I will also do my level best to share what I’ve learned from you all to those who are experiencing my level.

             

            Happy New Year to you and to all members of the LANDesk Community.

             

            Thanks,

            Ernie Biala