3 Replies Latest reply on Jan 19, 2015 10:08 AM by masterpetz

    Do not start policy synchronization yet since the local database file size is zero

    Joby George Apprentice

      Hi All,

       

      In my environment, few device’s policy.sync.exe log is showing the below given error . After performing the local DB cleanup task (stopping policy related task/exe ,clear xml files , deleting the DB files (it was having size 0 KB) , creation and validation of new local DB , starting the policy service/exe. ) , the policy sync started working fine.

       

      Can you please help me on identifying the root cause  and preventing this error. Thanks in advance

      : Version 9.5 without SPs. 

      Regards ,Joby

       

      {

      Fri, 19 Dec 2014 09:13:57 Sending policy request to core server.
      !!!!!!--------removed user and computer informations-------!!!!!
      Fri, 19 Dec 2014 09:13:58 Web request returned 0 The web request was successful.
      Fri, 19 Dec 2014 09:13:58 Has Policy downloaded from core
      Fri, 19 Dec 2014 09:14:58 LdcDbMutex::Lock mutex lock timeout
      Fri, 19 Dec 2014 09:15:58 LdcDbMutex::Lock mutex lock timeout
      Fri, 19 Dec 2014 09:15:58 Failed to persist the inventory id to the managed node database.
      Fri, 19 Dec 2014 09:15:58 In WriteServerResponse
      Fri, 19 Dec 2014 09:15:58 Out WriteServerResponse
      Fri, 19 Dec 2014 09:15:58 Policy request has been processed.
      Fri, 19 Dec 2014 09:15:58 Checking for rescheduled policies
      Fri, 19 Dec 2014 09:16:58 LdcDbMutex::Lock mutex lock timeout
      Fri, 19 Dec 2014 09:16:58 [STOP] Policy Synchronization application complete.


      Fri, 19 Dec 2014 09:42:49 Checking if we have a valid local database file before attemp to start policy.sync.exe
      Fri, 19 Dec 2014 09:42:49 [START] Policy synchronization started.
      Fri, 19 Dec 2014 09:43:49 LdcDbMutex::Lock mutex lock timeout
      Fri, 19 Dec 2014 09:43:49 Error: failed FixLastPolicyResponseAndClientOperations.

      !!!!!!--------removed user and computer informations-------!!!!!

      Mon, 05 Jan 2015 10:19:06 Checking if we have a valid local database file before attemp to start policy.sync.exe
      Mon, 05 Jan 2015 10:19:06 Do not start policy synchronization yet since the local database file size is zero

      }